Communication skills:-
Communication is a source of transferring information from one person to another.The information may about your feelings ,perspectives, ideas ,emotions.Communications is a natural phenomenon.
Communication skill is an ability to interact with people.It is faculty that how you understand others and be understood by others.Communication skills involves
- Listening skill
- speaking skill
- writing skill
- Reading skill
How to improve communication skill......?
For growing or to build a smooth relationship with others you should have a effective communication.Follow the steps to improve communication skill.....
Listen intently:-
The key thing about communication skill that you are able to listen intently to other person and able to hear what they really saying beyond the words.You should have ability to add more values in conversation.Show interest with them then they automatically fairly engage with you.
listening intently means:-
- using your ears
- Hearing what the person is saying
- Get a sense of what they are feeling
- Get a sense of what they are really trying to express
- Using intuition
Respond with phrases that relate to what that person is talking about:-
Respond with phrases that made conversation interesting. Exhibit optimism towards audience.Firstly give them energy.Emphasize on "you" approach.Relate and validate their talk with other person.Lay stress on possible words such as thanks,help,warm healthy,committed. Respond with such phrases....
- That's interesting because......
- That's true because......
Analyze the audience:-
Analyze the audience and adopt the style of communication according to the appropriate situation.To make the best use of your communication skill its important to consider your audience and make a most effective format to communicate with them.
e.g if you are talking to professional employer its better to send a email or call them on the phone.
Analyze the situation if you are in the workplace,you may find its easier to communicate complex information in person or via a video conference or face-to-face.
e.g if you are talking to professional employer its better to send a email or call them on the phone.
Analyze the situation if you are in the workplace,you may find its easier to communicate complex information in person or via a video conference or face-to-face.
Confidence:-
The person have good confidence have good communication skills.Self confidence means having faith in your self.Confidence is also a result of our experiences and how we've learned to react to different situations.Self-confidence play a very important role in effective communication.
self confidence is not a static measure.Self confidence is not a static measure.
Conciseness:-
Conciseness means "wordiness",brief ,to the point.Communicate your message in least possible words.its very important for effective communication because....
- It is more appealing and comprehensible to the audience
- it is non-repetitive in nature.
- it underlines and highlights the main message as avoid the excessive and needless words.
Be clear:-
Your communication must be clear ,accurate.Your facts and figures must be accurate,well defined and well timed.Making your message as easy to consumes possible reduces the chance of misunderstanding,,speed up projects and helps others quickly understand your goals.
Friendliness:-
You should have courtesy in your communication.Courtesy means" friendliness".Courtesy must take into consideration. The sender send message according to the receiver this make the effective communication.If you communicate friendly it boost up the confidence level of the audience.The audience does not feel hitch. The audience feel comfortable. So Always used well focused and positive words its make your communication effective.
Handling Criticism:-
Its very hard to receive criticism. When your behavior is criticized its very easy to take personally especially if the person giving the criticism angry,frustrated and blaming. Constructive criticism can provide you with feedback that can help you to improve your skills ,so its important to pay attention to the criticism you receive.
Completeness:-
The message that you send to the receiver must be complete.Conveys all the facts required by the audience.Send your message according to the mind set of receiver.Complete message make your communication effective because.....
- It give additional information to the audience.
- it leaves no question on the mind of the receiver.
- It helps in making better decision by the audience as they get all desired and crucial information.
Practice empathy:-
"Stepping into the shoes of others".Understand the level and mind set of the receiver before sending the message. Understanding your colleagues feelings ,problems ,ideas ,goals can help you when communicating with them.
0 Comments